Table of Contents
Quality Policy
Quality Objective
Quality Goal
Introduction 7
Quality Manual Distribution
Organization Chart
Section 1: Scope
1.1 General
1.2 Application
Section 2: Normative Reference
2.0 Quality Management System References 10
Section 3: Definitions
3.0 Quality Management System Definitions
Section 4: Quality Management System
4.1 General requirements
4.2 Documentation Requirements
4.2.1 General
4.2.2 Quality manual
4.2.3 Control of documents
4.2.4 Control of quality records
Related Procedures
Section 5: Management Responsibility
5.1 Management commitment
5.2 Customer focus
5.3 Quality policy
5.4 Planning
5.4.1 Quality objectives
5.4.2 Quality management system planning
5.5 Responsibility, authority and communication
5.5.1 Responsibility and authority
5.5.2 Management representative
5.5.3 Client representative
5.5.4 Internal communication
5.6 Management review
5.6.1 General
5.6.2 Review input
5.6.3 Review output
Section 6: Resource Management
6.1 Provision of resources
6.2 Human resources
6.2.2 Competence, awareness and training
6.3 Infrastructure
6.4 Work Environment
Section 7: Product Realization
7.1 Planning of product realization
7.2 Customer-related processes
7.2.1 Determination of requirements related to the product
7.2.2 Review of requirements related to the product
7.2.3 Customer communication
7.3 Design and Development
7.4 Purchasing
7.4.1 Purchasing process
7.4.2 Purchasing information
7.4.3 Verification of purchased product
7.5 Product & Services Provision
7.5.1 Validation of processes for service provision
7.5.2 Identification and traceability
7.5.3 Customer property
7.5.4 Preservation of product
7.6 Control of Monitoring and Measuring Devices
Related Documents
Section 8: Measurement, Analysis and Improvement
8.1 General
8.2 Monitoring and Measurement
8.2.1 Customer Satisfaction
8.2.2 Internal Audit
8.2.3 Monitoring and measurement of processes
8.2.4 Monitoring and measurement of product
8.3 Control of Non-conforming Product
8.4 Analysis of Data
8.5 Improvement
8.5.1 Continual improvement
8.5.2 Corrective action
8.5.3 Preventive action
Related Documents
Quality System Manual Revisions
Quality Policy
Quality Objective
Quality Goal
Introduction 7
Quality Manual Distribution
Organization Chart
Section 1: Scope
1.1 General
1.2 Application
Section 2: Normative Reference
2.0 Quality Management System References 10
Section 3: Definitions
3.0 Quality Management System Definitions
Section 4: Quality Management System
4.1 General requirements
4.2 Documentation Requirements
4.2.1 General
4.2.2 Quality manual
4.2.3 Control of documents
4.2.4 Control of quality records
Related Procedures
Section 5: Management Responsibility
5.1 Management commitment
5.2 Customer focus
5.3 Quality policy
5.4 Planning
5.4.1 Quality objectives
5.4.2 Quality management system planning
5.5 Responsibility, authority and communication
5.5.1 Responsibility and authority
5.5.2 Management representative
5.5.3 Client representative
5.5.4 Internal communication
5.6 Management review
5.6.1 General
5.6.2 Review input
5.6.3 Review output
Section 6: Resource Management
6.1 Provision of resources
6.2 Human resources
6.2.2 Competence, awareness and training
6.3 Infrastructure
6.4 Work Environment
Section 7: Product Realization
7.1 Planning of product realization
7.2 Customer-related processes
7.2.1 Determination of requirements related to the product
7.2.2 Review of requirements related to the product
7.2.3 Customer communication
7.3 Design and Development
7.4 Purchasing
7.4.1 Purchasing process
7.4.2 Purchasing information
7.4.3 Verification of purchased product
7.5 Product & Services Provision
7.5.1 Validation of processes for service provision
7.5.2 Identification and traceability
7.5.3 Customer property
7.5.4 Preservation of product
7.6 Control of Monitoring and Measuring Devices
Related Documents
Section 8: Measurement, Analysis and Improvement
8.1 General
8.2 Monitoring and Measurement
8.2.1 Customer Satisfaction
8.2.2 Internal Audit
8.2.3 Monitoring and measurement of processes
8.2.4 Monitoring and measurement of product
8.3 Control of Non-conforming Product
8.4 Analysis of Data
8.5 Improvement
8.5.1 Continual improvement
8.5.2 Corrective action
8.5.3 Preventive action
Related Documents
Quality System Manual Revisions
Section 3: Definitions
3.0 Quality Management System Definitions
Section 4: Quality Management System
4.1 General requirements
4.2 Documentation Requirements
4.2.1 General
4.2.2 Quality manual
4.2.3 Control of documents
4.2.4 Control of quality records
Related Procedures
Section 5: Management Responsibility
5.1 Management commitment
5.2 Customer focus
5.3 Quality policy
5.4 Planning
5.4.1 Quality objectives
5.4.2 Quality management system planning
5.5 Responsibility, authority and communication
5.5.1 Responsibility and authority
5.5.2 Management representative
5.5.3 Client representative
5.5.4 Internal communication
5.6 Management review
5.6.1 General
5.6.2 Review input
5.6.3 Review output
Section 6: Resource Management
6.1 Provision of resources
6.2 Human resources
6.2.2 Competence, awareness and training
6.3 Infrastructure
6.4 Work Environment
Section 7: Product Realization
7.1 Planning of product realization
7.2 Customer-related processes
7.2.1 Determination of requirements related to the product
7.2.2 Review of requirements related to the product
7.2.3 Customer communication
7.3 Design and Development
7.4 Purchasing
7.4.1 Purchasing process
7.4.2 Purchasing information
7.4.3 Verification of purchased product
7.5 Product & Services Provision
7.5.1 Validation of processes for service provision
7.5.2 Identification and traceability
7.5.3 Customer property
7.5.4 Preservation of product
7.6 Control of Monitoring and Measuring Devices
Related Documents
Section 8: Measurement, Analysis and Improvement
8.1 General
8.2 Monitoring and Measurement
8.2.1 Customer Satisfaction
8.2.2 Internal Audit
8.2.3 Monitoring and measurement of processes
8.2.4 Monitoring and measurement of product
8.3 Control of Non-conforming Product
8.4 Analysis of Data
8.5 Improvement
8.5.1 Continual improvement
8.5.2 Corrective action
8.5.3 Preventive action
Related Documents
Quality System Manual Revisions
Sunday, March 29, 2009
Wednesday, February 18, 2009
Competitive fee structure
1.1 Competitive, Cost effective and flexible, depend on the size and structure of the organization and business sector.
1.2 Payment terms are flexible, with the commitment fee of RM500 will be charged providing our quotation is acceptable (if any).
ISO (Documentation)
RM3,000.00 – 5,000.00
Trainer
RM100.00 – 300.00/hour
Accounting and Bookkeeping
RM250.00 – 300.00/mnth
Business plan and Working paper
RM1,500.00
1.3 The completion timeframe is largely dependent on the commitment and initiative of the clients.
1.2 Payment terms are flexible, with the commitment fee of RM500 will be charged providing our quotation is acceptable (if any).
ISO (Documentation)
RM3,000.00 – 5,000.00
Trainer
RM100.00 – 300.00/hour
Accounting and Bookkeeping
RM250.00 – 300.00/mnth
Business plan and Working paper
RM1,500.00
1.3 The completion timeframe is largely dependent on the commitment and initiative of the clients.
Monday, February 16, 2009
Financial records
Keep it simple.
There is no law that forces you to maintain your financial records using any specific system. All you are legally required to do is keep some kind of record that accurately reflects the income and expenses of your business. Find a system that works for you.
Focus on your receivables.
Stay on top of any clients who owe you money. Be professional and courteous, but also very firm. Studies show that if you allow a client to delay payment for over 30 days, there’s a very good chance you won’t ever be paid. In many cases, your clients won’t be on top of their own books and they may simply forget that they owe you money. Be prepared to resend invoices.
Hire an accountant if you can.
As soon as you can reasonably afford to hire an outside accountant, do so. Not only will this ensure that your books are kept properly, but it will free up your time for other aspects of running the business.
Implementation
· To be certified to ISO 9001:2000, an organization has to demonstrate that the QMS functions properly and the various control mechanisms are operational.
· Implementing a Quality Management System (QMS) within an organization needs to be a decision by top management. The objective of the quality system needs to be clearly defined so that the system can be effective.
· The system must be reviewed regularly and measured for effectiveness, adjustments must be made to reflect major changes to the organization and business practices. The system must be practical and accessible to all employees within the organization.
· In practice this means that, one complete cycle of the internal audit system has been completed and can be shown to be effective, one management review has been conducted and the QMS has been operational for a minimum of 3 months.
DEVELOP SYSTEM DOCUMENTATION, ASSESSMENT & IMPLEMENTATION
EVALUATION
(make edit if necessary)
MANAGEMENT REVIEW & INTERNAL AUDIT
FINALIZATION, REVIEW & APPROVAL
SYSTEM OPERATING
TRAINING EMPLOYEES
FOLLOW THE DOCUMENTED PROCESS AND MAINTAINING RECORDS
CERTIFICATION
· It is not essential to gain certification for a Quality Management System to work effectively. It depends on the organization if they wish to gain certification.
· However the benefits should be considered:
o Your company will be recognized as an organization that is committed to providing quality products, improvement and customer satisfaction.You will gain respect through the industry as a fully certified quality company and higher perceived quality.
· Implementing a Quality Management System (QMS) within an organization needs to be a decision by top management. The objective of the quality system needs to be clearly defined so that the system can be effective.
· The system must be reviewed regularly and measured for effectiveness, adjustments must be made to reflect major changes to the organization and business practices. The system must be practical and accessible to all employees within the organization.
· In practice this means that, one complete cycle of the internal audit system has been completed and can be shown to be effective, one management review has been conducted and the QMS has been operational for a minimum of 3 months.
DEVELOP SYSTEM DOCUMENTATION, ASSESSMENT & IMPLEMENTATION
EVALUATION
(make edit if necessary)
MANAGEMENT REVIEW & INTERNAL AUDIT
FINALIZATION, REVIEW & APPROVAL
SYSTEM OPERATING
TRAINING EMPLOYEES
FOLLOW THE DOCUMENTED PROCESS AND MAINTAINING RECORDS
CERTIFICATION
· It is not essential to gain certification for a Quality Management System to work effectively. It depends on the organization if they wish to gain certification.
· However the benefits should be considered:
o Your company will be recognized as an organization that is committed to providing quality products, improvement and customer satisfaction.You will gain respect through the industry as a fully certified quality company and higher perceived quality.
Documentation
We have designed and documented a Quality Management System for you to use as the foundation of your documentation system. This system addresses all of the requirements of the standard, from setting quality objectives and measurement criteria for your processes to internal audits and continual improvement. All the procedures interrelate to provide you with an efficient, effective quality management system.
Customize these documents and we guarantee our products and are confident that using our documentation will save you time and effort and result in a superior Quality Management System.
As you proceed with your project, add our expertise to your implementation team and let us help you succeed.
Documentation Enables communication of intent and consistency of action. It use contributes to
· Achievement of conformity to customer requirements and quality improvement,
· Provision of appropriate training,
· Repeatability and traceability,
· Provision of objective evidence,
· Evaluation of the effectiveness and continuing suitability of the quality management system.
Generation of Documentation should not be an end in itself but should be a value-adding activity.
Quality Systems Documentation in QMS ISO 9001:2000 are organized into four levels:
· Quality Manual (Policy, Goals & Objective)
The purpose of this level is to state in a concise and brief format, scope, the policies and objectives of the company for achieving a desired level of quality for the organization or division.
· Procedures and Responsibilities.
Address the procedures of an activity for a department and the personnel responsible for accomplishing the procedures.
· Work Instructions
Detailed on how to accomplish a specific job, task or assignment. Individual work instructions are very specific to an industry or company, including user’s manual, engineering or technical manual etc. in order to create detailed work instructions.
· Forms and others documents.
Include forms, records, checklist, surveys and other documents used in the production or delivery of a product or service.
ISO 9001:2000 the requirements standard requires a quality system to be documented, tested, measured and assessed, includes here are the basic requirements:
· Quality Management System
· Management Responsibility
· Resources Management
· Product RealizationMeasurement Analysis and Improvement
Customize these documents and we guarantee our products and are confident that using our documentation will save you time and effort and result in a superior Quality Management System.
As you proceed with your project, add our expertise to your implementation team and let us help you succeed.
Documentation Enables communication of intent and consistency of action. It use contributes to
· Achievement of conformity to customer requirements and quality improvement,
· Provision of appropriate training,
· Repeatability and traceability,
· Provision of objective evidence,
· Evaluation of the effectiveness and continuing suitability of the quality management system.
Generation of Documentation should not be an end in itself but should be a value-adding activity.
Quality Systems Documentation in QMS ISO 9001:2000 are organized into four levels:
· Quality Manual (Policy, Goals & Objective)
The purpose of this level is to state in a concise and brief format, scope, the policies and objectives of the company for achieving a desired level of quality for the organization or division.
· Procedures and Responsibilities.
Address the procedures of an activity for a department and the personnel responsible for accomplishing the procedures.
· Work Instructions
Detailed on how to accomplish a specific job, task or assignment. Individual work instructions are very specific to an industry or company, including user’s manual, engineering or technical manual etc. in order to create detailed work instructions.
· Forms and others documents.
Include forms, records, checklist, surveys and other documents used in the production or delivery of a product or service.
ISO 9001:2000 the requirements standard requires a quality system to be documented, tested, measured and assessed, includes here are the basic requirements:
· Quality Management System
· Management Responsibility
· Resources Management
· Product RealizationMeasurement Analysis and Improvement
Why develop a QMS
Developed and implemented a QMS in order to document the best business practices, better satisfy the requirements and expectations of customers and improve the overall management systems.
A good way to help assure to deliver quality products and services, is to follow the requirements stated in the standard.
· managing costs and risks
· increasing effectiveness and productivity
· identifying improvement opportunities
· increasing customer satisfaction and greater customer demand
· greater employee awareness
A good way to help assure to deliver quality products and services, is to follow the requirements stated in the standard.
· managing costs and risks
· increasing effectiveness and productivity
· identifying improvement opportunities
· increasing customer satisfaction and greater customer demand
· greater employee awareness
Subscribe to:
Posts (Atom)
