Table of Contents
Quality Policy
Quality Objective
Quality Goal
Introduction 7
Quality Manual Distribution
Organization Chart
Section 1: Scope
1.1 General
1.2 Application
Section 2: Normative Reference
2.0 Quality Management System References 10
Section 3: Definitions
3.0 Quality Management System Definitions
Section 4: Quality Management System
4.1 General requirements
4.2 Documentation Requirements
4.2.1 General
4.2.2 Quality manual
4.2.3 Control of documents
4.2.4 Control of quality records
Related Procedures
Section 5: Management Responsibility
5.1 Management commitment
5.2 Customer focus
5.3 Quality policy
5.4 Planning
5.4.1 Quality objectives
5.4.2 Quality management system planning
5.5 Responsibility, authority and communication
5.5.1 Responsibility and authority
5.5.2 Management representative
5.5.3 Client representative
5.5.4 Internal communication
5.6 Management review
5.6.1 General
5.6.2 Review input
5.6.3 Review output
Section 6: Resource Management
6.1 Provision of resources
6.2 Human resources
6.2.2 Competence, awareness and training
6.3 Infrastructure
6.4 Work Environment
Section 7: Product Realization
7.1 Planning of product realization
7.2 Customer-related processes
7.2.1 Determination of requirements related to the product
7.2.2 Review of requirements related to the product
7.2.3 Customer communication
7.3 Design and Development
7.4 Purchasing
7.4.1 Purchasing process
7.4.2 Purchasing information
7.4.3 Verification of purchased product
7.5 Product & Services Provision
7.5.1 Validation of processes for service provision
7.5.2 Identification and traceability
7.5.3 Customer property
7.5.4 Preservation of product
7.6 Control of Monitoring and Measuring Devices
Related Documents
Section 8: Measurement, Analysis and Improvement
8.1 General
8.2 Monitoring and Measurement
8.2.1 Customer Satisfaction
8.2.2 Internal Audit
8.2.3 Monitoring and measurement of processes
8.2.4 Monitoring and measurement of product
8.3 Control of Non-conforming Product
8.4 Analysis of Data
8.5 Improvement
8.5.1 Continual improvement
8.5.2 Corrective action
8.5.3 Preventive action
Related Documents
Quality System Manual Revisions
Quality Policy
Quality Objective
Quality Goal
Introduction 7
Quality Manual Distribution
Organization Chart
Section 1: Scope
1.1 General
1.2 Application
Section 2: Normative Reference
2.0 Quality Management System References 10
Section 3: Definitions
3.0 Quality Management System Definitions
Section 4: Quality Management System
4.1 General requirements
4.2 Documentation Requirements
4.2.1 General
4.2.2 Quality manual
4.2.3 Control of documents
4.2.4 Control of quality records
Related Procedures
Section 5: Management Responsibility
5.1 Management commitment
5.2 Customer focus
5.3 Quality policy
5.4 Planning
5.4.1 Quality objectives
5.4.2 Quality management system planning
5.5 Responsibility, authority and communication
5.5.1 Responsibility and authority
5.5.2 Management representative
5.5.3 Client representative
5.5.4 Internal communication
5.6 Management review
5.6.1 General
5.6.2 Review input
5.6.3 Review output
Section 6: Resource Management
6.1 Provision of resources
6.2 Human resources
6.2.2 Competence, awareness and training
6.3 Infrastructure
6.4 Work Environment
Section 7: Product Realization
7.1 Planning of product realization
7.2 Customer-related processes
7.2.1 Determination of requirements related to the product
7.2.2 Review of requirements related to the product
7.2.3 Customer communication
7.3 Design and Development
7.4 Purchasing
7.4.1 Purchasing process
7.4.2 Purchasing information
7.4.3 Verification of purchased product
7.5 Product & Services Provision
7.5.1 Validation of processes for service provision
7.5.2 Identification and traceability
7.5.3 Customer property
7.5.4 Preservation of product
7.6 Control of Monitoring and Measuring Devices
Related Documents
Section 8: Measurement, Analysis and Improvement
8.1 General
8.2 Monitoring and Measurement
8.2.1 Customer Satisfaction
8.2.2 Internal Audit
8.2.3 Monitoring and measurement of processes
8.2.4 Monitoring and measurement of product
8.3 Control of Non-conforming Product
8.4 Analysis of Data
8.5 Improvement
8.5.1 Continual improvement
8.5.2 Corrective action
8.5.3 Preventive action
Related Documents
Quality System Manual Revisions
Section 3: Definitions
3.0 Quality Management System Definitions
Section 4: Quality Management System
4.1 General requirements
4.2 Documentation Requirements
4.2.1 General
4.2.2 Quality manual
4.2.3 Control of documents
4.2.4 Control of quality records
Related Procedures
Section 5: Management Responsibility
5.1 Management commitment
5.2 Customer focus
5.3 Quality policy
5.4 Planning
5.4.1 Quality objectives
5.4.2 Quality management system planning
5.5 Responsibility, authority and communication
5.5.1 Responsibility and authority
5.5.2 Management representative
5.5.3 Client representative
5.5.4 Internal communication
5.6 Management review
5.6.1 General
5.6.2 Review input
5.6.3 Review output
Section 6: Resource Management
6.1 Provision of resources
6.2 Human resources
6.2.2 Competence, awareness and training
6.3 Infrastructure
6.4 Work Environment
Section 7: Product Realization
7.1 Planning of product realization
7.2 Customer-related processes
7.2.1 Determination of requirements related to the product
7.2.2 Review of requirements related to the product
7.2.3 Customer communication
7.3 Design and Development
7.4 Purchasing
7.4.1 Purchasing process
7.4.2 Purchasing information
7.4.3 Verification of purchased product
7.5 Product & Services Provision
7.5.1 Validation of processes for service provision
7.5.2 Identification and traceability
7.5.3 Customer property
7.5.4 Preservation of product
7.6 Control of Monitoring and Measuring Devices
Related Documents
Section 8: Measurement, Analysis and Improvement
8.1 General
8.2 Monitoring and Measurement
8.2.1 Customer Satisfaction
8.2.2 Internal Audit
8.2.3 Monitoring and measurement of processes
8.2.4 Monitoring and measurement of product
8.3 Control of Non-conforming Product
8.4 Analysis of Data
8.5 Improvement
8.5.1 Continual improvement
8.5.2 Corrective action
8.5.3 Preventive action
Related Documents
Quality System Manual Revisions
Sunday, March 29, 2009
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